We are fully committed to protecting the privacy of all our customers. We will endeavour to ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request. This page is intended to keep you informed about what we do with the personal data we hold and process. ‘Personal data’, for the purposes of Data Protection Act, by which we are regulated, means any information from which you can be identified; it can include your name, e-mail address, delivery address, billing address, telephone number and IP address.
We are registered as required under the Data Protection legislation, and we will only process your personal information lawfully, and in line with the principles set out in the Act.
We will only share your details within our organisation and among our employees and appointed representatives, or where necessary, with third parties such as the host partner or venue (for a workshop or event), or our suppliers for the purpose of providing our goods and/or services to you. We will not share your details with any other third parties unless we have your consent.
We will hold your personal information for as long as we need to in order to comply with our legal obligations. You must inform us of any changes to it so that we can keep your personal information up to date.
However, if we reasonably believe that we are required by law to disclose your personal information to a third party, whether in compliance with any applicable law or regulation or by court order or in connection with legal proceedings, we may do so. We may also use aggregate anonymised data and share it with third parties.
We will do our best to protect your personal data using appropriate technical and organisational steps, and will store it on our database within a secure network. However, we cannot absolutely guarantee the security of your personal data.
We reserve the right to change this policy at any time. However, we will not change the way we use your personal information without telling you in advance, giving you the chance to opt out of or prevent the new use of your information.